Claims Customer Experience for Personal Lines Superior Rated Companies

Annually, Ward analyzes results of insurers utilizing Aon Inpoint's ExperienceMonitor application for claims customer experience management. Each company achieving the Superior Rating has exceeded quality targets set for personal lines claims customer responses.

Ward's Superior Rated Companies 2019

  • Farm Bureau of Michigan Group
  • Pekin Insurance Group
  • UFG Insurance
  • Penn National Insurance Group
  • Nodak Insurance Company

Ward's Superior Rated Companies 2018

  • Farm Bureau of Michigan Group
  • Pekin Insurance Group
  • UFG Insurance