Profile of Study Participants
Premium
($ in millions)
|
Overall Benchmark
|
Small Company
|
Mid-Size Company
|
Large Company
|
Personal Lines Focused
|
Commercial Lines Focused
|
New Billing Systems
|
|
Overall Average
|
$1,737
|
$160
|
$645
|
$4,247
|
$2,963
|
$592
|
$1,233
|
|
Personal Lines
|
$1,271
|
$49
|
$243
|
$3,400
|
$2,515
|
$111
|
$937
|
|
Commercial Lines
|
$465
|
$112
|
$402
|
$847
|
$448
|
$482
|
$296
|
Policy Size
|
|
|
|
|
|
|
|
|
Overall Average
|
$5,742
|
$7,366
|
$7,759
|
$1,876
|
$1,222
|
$9,659
|
$6,945
|
|
Personal Lines
|
$1,109
|
$847
|
$1,310
|
$1,104
|
$1,081
|
$1,145
|
$803
|
|
Commercial Lines
|
$7,584
|
$8,811
|
$9,505
|
$4,041
|
$2,460
|
$11,341
|
$8,890
|
Billing Transaction per Policy
|
|
|
|
|
|
|
|
|
Overall Average
|
4.8
|
5.5
|
4
|
4.3
|
5.3
|
4
|
3.6
|
|
Personal Lines
|
4.8
|
5
|
4.9
|
3.9
|
5.2
|
3.6
|
3.5
|
|
Commercial Lines
|
5.3
|
6.4
|
2.9
|
5.6
|
6.1
|
4.1
|
4.7
|